Tag:
business
Written on 15 April, 2021 by MelbourneIT
80% of all Melbourne IT Customer Care calls are now answered in Australia! Welcome to our April business transformation update. We are delighted to announce convenience and security updates to the Console as well as some great updates to our Customer Care team. A key part of our transformation program is moving customer support onshore. At the end of March, we reached a... Read more
Categories:
News,
Transformation | Tags:
5g net,
brand,
business,
console,
customer care,
customer support,
melbourne,
mfa,
multi-factor authentication,
online business,
small business,
team
Written on 10 March, 2021 by MelbourneIT
With a locally based and managed team we can ensure you get the best support in times of need If you recall our update in February 2021, we let you know we started to bring our Care team home to Australia. We wanted to provide an update on how we are transforming the Customer Care team to support you as our business grows. With a locally based and managed... Read more
Categories:
Transformation | Tags:
5G networks,
brand,
business,
customer care,
customer service,
customer support,
online business,
small business
Written on 05 April, 2019 by MelbourneIT
What does the Federal Budget 2019 mean for your small business? There are big wins for small businesses in the recently announced proposed Federal Budget 2019, such as increasing the instant asset write-offs and more incentive to hire apprentices with the Skilled Shortage payments. But the biggest win might just be the boost in funding for the Export Market Development Grant... Read more