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News
Important Billing Notification! We would like to bring to your attention an important update regarding your billing. In March, we made some adjustments to our pricing structure for customers using cPanel hosting services. Following this adjustment, your invoice for the subsequent billing cycle accurately reflected the updated rate. However, there was an unintended... Read more
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News
Price Updates MelbourneIT takes pride in delivering high-quality online digital products and services that are supported by skilled, responsive, and locally based customer service and technical operational teams in Australia. Over the last few months, a number of our key technology partners have increased their costs, and therefore we are forced to... Read more
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News
Urgent - Microsoft Security Update CVE-2023-23397 zero-day vulnerability. Overnight Microsoft has released a critical advisory regarding a vulnerability in the Microsoft Outlook email software that can lead to credential theft. This vulnerability affects all Microsoft Outlook from 2013 onwards. The vulnerability has a CVSS score of 9.8/10 and has as severity of critical due to the low complexity... Read more
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News
cPanel Hosting Price Update Melbourne IT is dedicated to protecting our customers from third-party supplier cost increases and has done so for the past five years. However, despite our efforts, our technology partner cPanel has recently raised these costs, and we must reluctantly pass this onto our customers. Our commitment to providing high-quality online... Read more
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News,
Web Hosting
Domain Privacy Renewal and Price Increase Registration of our Domain Privacy product will now be renewed automatically We’d like to thank our customers for using our Domain Privacy service. We are committed to offering a service that can assist in protection of your identity online, from spammers, data miners and marketers to reduce unsolicited phone calls... Read more
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News
Latest Price Update At Melbourne IT we work hard to shield our customers from increases in third party supplier costs, and over the past five years we have refused to pass on these such increases. During this period our technology partners have continued to apply upward pressure on these costs and we must... Read more
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News
Melbourne IT Delivers Australian's Preferred Web Hosting Services When looking to host your website, Melbourne IT can meet the demands of you and your website audience. Technology has come a long way compared to just a decade ago and this means that user expectations have changed the demands of what it means to have one of the best... Read more
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News
Price Update At Melbourne IT we work hard to shield our customers from increases in third party supplier costs, and over the past five years we have refused to pass on these such increases. During this period our technology partners, such as Microsoft, have continued to apply upward pressure on these costs... Read more
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News
We're building a better business - an update from our Managing Director Welcome to our June business transformation update. I want to keep you up to date on changes that have been happening. Some of them you may have noticed, and some have been behind the scenes. But all have been undertaken to ensure we remain your supplier of choice in the... Read more
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News,
Transformation
80% of all Melbourne IT Customer Care calls are now answered in Australia! Welcome to our April business transformation update. We are delighted to announce convenience and security updates to the Console as well as some great updates to our Customer Care team. A key part of our transformation program is moving customer support onshore. At the end of March, we reached a... Read more
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Transformation | Tags:
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customer care,
customer support,
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mfa,
multi-factor authentication,
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